Q: Can I check the status of my order on the web site?
A: At this time we do not update our web site with the status of your order. Please contact customer service at 800-333-7995 for any questions regarding your order.
Q: What do I do if there are Missing Parts to my Shipment?
A: Please kindly check your Packing Slip within the shipment to see whether all items in your order are being shipped. Please contact customer service at 800-333-7995 for any questions regarding your order.
The tracking number may not be available for the standard shipment option. Some countries may not provide the tracking system and or may take a longer time to deliver.